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How do I turn off the notifications on Charge 4?

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‎12-09-2020 07:51 - last edited on ‎12-14-2022 16:17 by Fitbit Moderator

‎12-09-2020 07:51 - last edited on ‎12-14-2022 16:17 by Fitbit Moderator

Just received, and set my Charge 4 up last night. I have it synced to my iPhone 8. I don't want it to receive texts or calls, and I can't figure out how to turn them off.

 

In reading other help topics I've gone into my Fitbit app, pressed the icon in the top left to access my account.  I've gone to "notifications" under Settings and under "push notifications" I have "messages" turned off.  I did this last night and I am still receiving texts and call notifications on it.

 

Any advice is much appreciated, thanks!

 

 

Moderator Edit: Clarified subject

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‎12-10-2020 06:26

‎12-10-2020 06:26

Welcome to the Community, @brianbutler33.

 

Thanks for troubleshooting this notifications issue. If you want to turn off this feature, I recommend doing the following:

  1. Press and hold the button, and swipe left to the quick settings screen.
  2. Check your DND 
     
    and sleep mode 
     
    settings.

 

Note: turning off notifications also turns off goal celebrations and reminders. 

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-02-2022 20:06

In response to AlejandraFitbit

‎04-02-2022 20:06

DND does not work, the notifications continue even when they are all turned off.

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