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How do we get a Charge 4 repaired/replaced?

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‎05-02-2022 12:15 - last edited on ‎12-14-2022 14:29 by Fitbit Moderator

‎05-02-2022 12:15 - last edited on ‎12-14-2022 14:29 by Fitbit Moderator

Hello, my Charge 4 just broke right where the new wristband connects? What can be done? Is it fixable or warranteed?

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‎05-02-2022 13:13

‎05-02-2022 13:13

You'll need to get with support as there is no repair for the Charge 4. Phone or chat is best. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎05-02-2022 13:13

‎05-02-2022 13:13

You'll need to get with support as there is no repair for the Charge 4. Phone or chat is best. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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