How long does syncing take?

[Kennyx]

I have just manged to load the app onto my new phone. 

I've managed to pair the device with my phone and it says it's syncing however that was 3 hours ago - why have i not seen any data?

Thanks

Ken

[Dave1596]

check device compatibility: fitbit.com/devices

Now check if your tracker is paired around with another device.

Do the force sync by tapping on the tracker's picture on the app and then press sync now

[Carolxi]

I turn bluetooth on first, then restart the smartphone, then  open the fitbit app

[Kennyx]

I've done what you suggested - it's come up connected on the tracker and now gone to syncing. So the question is - is it really syncing?

[Kennyx]

The answer is yes.

Today's data is shown on the phone but no previous data?

[Jessm1016]

not long

[brendalutz]

How long does it take to pair fit bit versa watch with Samsung galaxy 7