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How to change date

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‎06-13-2020 19:07 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-13-2020 19:07 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

How to get time and date correct? I show May 23 3:53 and it should be June 13th and 9:07

 

Moderator Edit: Clarified subject

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‎06-14-2020 18:25

‎06-14-2020 18:25

Hi @rmurphy210, welcome to the Community Forums!

 

Thanks for bringing this to our attention. Let me share with you that our Fitbit devices use your mobile device information with the syncing process, therefore, by simply syncing your Charge 2 and checking your account settings the issue should be corrected.

 

On the other hand, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Let me know if you have any additional questions.

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