01-13-2024
05:53
- last edited on
01-17-2024
13:51
by
AndreaFitbit
01-13-2024
05:53
- last edited on
01-17-2024
13:51
by
AndreaFitbit
How do you fix upside down screen Charge 2
Moderator Edit: Clarified subject.
01-13-2024 11:30
01-13-2024 11:30
Hello @Mouse006 and welcome to the Community. The only thing I can think of is to restart your Charge 2. You place it in the charger attached to a power source, then press and hold the button for four seconds until the Fitbit logo appears. I strongly caution against removing it from your app, then trying to set it up again as a new device. The Charge 2 is an older model tracker and there are a few users who have had trouble trying to add an older model tracker.
Also, remember that right side up has the button on the left as you look at it. Make sure someone isn't pranking you and switched the band on you.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.