help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to remove data from Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-17-2022 06:47 - last edited on ‎12-18-2022 11:01 by

‎12-17-2022 06:47 - last edited on ‎12-18-2022 11:01 by

I want to recycle my old Fitbit because it doesn't work properly anymore, but I can't find how to remove my data from older devices. Does anyone know how to do this? Thanks!

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-17-2022 06:50

‎12-17-2022 06:50

NVM I found it and the watch finally worked well enough for me to access the settings. 🙂

Best Answer

‎12-18-2022 04:08

In response to ccclarke

‎12-18-2022 04:08

I'm adding on to your thread to help other users with the same question.  Open the Settings app on the Charge 4 > About > Clear User Data.  Swipe up and tap on the check mark.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes