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How to replace a cracked screen on Charge 3?

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‎05-13-2021 10:35 - last edited on ‎05-13-2021 10:54 by Fitbit Moderator

‎05-13-2021 10:35 - last edited on ‎05-13-2021 10:54 by Fitbit Moderator

Hi

 

Does anyone know how to/or can advise on how to get a cracked screen on the Charge 3 replaced? The watch is out of warranty.

 

Thanks

 

 

Moderator edit: subject for clarity

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‎05-13-2021 11:05

‎05-13-2021 11:05

Hello @AJamesUK. Welcome to the community forums! 

 

Thank you for the information. I'd like to let you know that we currently don't have a repair center, but I recommend contacting our Support Team for further assistance. Note that you can contact them through chat or over the phone and you can click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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‎05-04-2022 21:28

In response to WilsonFitbit

‎05-04-2022 21:28

I have the same issue for versa 3, but customer service unable to give me a replacement because doesn't meet the requirement, and suggest me to buy another fitbit device at discount.

 

No confidence with fitbit anymore. 

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