help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't DM (message), reply to posts, cheer posts, or post myself!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-06-2022 11:47 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

‎06-06-2022 11:47 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

Anyone else in this situation?  Any resolutions?  I've been this way for quite sometime now.

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎06-06-2022 12:03

‎06-06-2022 12:03

Hello @BikerJay 

I hope I can help. I’m assuming your talking about the Fitbit App. I’d try logging out of the Fitbit App, then force shut the app by swiping the App upward if you have an iOS (or tap close all if your android). Now turn off your phone for 1-2 mins then turn your phone back on and log back into the Fitbit App as you normally would and see if that fixed the issue. 
😃 I’m hoping this helped. Please let me know

Best Answer
0 Votes

‎06-06-2022 12:06

In response to SunsetRunner

‎06-06-2022 12:06

Nope. I’ve tried all that crap. Having same issues on the website.
Best Answer
0 Votes

‎06-06-2022 12:11

In response to BikerJay

‎06-06-2022 12:11

That’s odd @BikerJay Do you use Android or iOS? I’m using iOS with latest update and I’m not experiencing issues like your describing. 

Best Answer
0 Votes