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I'm Pissed off!

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‎09-04-2019 05:03 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-04-2019 05:03 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

My charge 2 was fine in my iphone, BLUETOOTH can sync my data to my phone even though without internet. BUT problem arises when i switch from ios to android 8. You cant sync with just a bluetooth, you need an internet first. No call and text notification even it was enabled. NOW im pissed off... Just ONE Question.. Is Fitbit compatible to android 8? YES or NO?, If yes, then what phone is compatible, if NO, then its time to throw ayaw your fitbit and have garmin instead....mad.

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3 REPLIES 3

‎09-04-2019 12:10

‎09-04-2019 12:10

Hi @Roygv  my phone was Android 8 until a recent update took it to Android 9.  Phone is Samsung Galaxy 8. Previous to this, I used a Samsung Galaxy 4, which still works with syncing. The internet is needed to sync the data to the servers at Fitbit. Bluetooth communicates from our Fitbit to the mobile device. I had problems until I made sure to give the phone permission to receive notifications AND made sure the app on the phone was also given permission. Sorry you're unhappy. It does work for me.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-05-2019 18:18

In response to Odyssey13

‎09-05-2019 18:18

nice to hear that from you. It seems not android phones are compatible with fitbit, and i think it depends on the brand of the phone too. We hope that fitbit will able to connect to all brands of phones regardless of the phone model. Thanks again!

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‎09-19-2019 00:24

In response to Odyssey13

‎09-19-2019 00:24

I have enabled all the notifications, restarted, log out and in. But no to avail, I think the problem is on the phone because only i can get message notification if i choose Fb messenger and not on the stock message apps on the phone.

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