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IWellness not syncing with fitbit

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‎01-12-2022 22:58 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-12-2022 22:58 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

For some reason my IWellness app which i use to track my weight is no longer syncing with Fitbit. Can anyone help? It used to sync ok but I can no longer see the ability to pair. Has to iwellness been removed from approved apps?

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‎01-13-2022 12:38 - last edited on ‎08-08-2024 05:49 by Fitbit Moderator

‎01-13-2022 12:38 - last edited on ‎08-08-2024 05:49 by Fitbit Moderator

Hi @Miers.JD  , Nice to see you around. Thank  you for your message. 

Please make sure that you have the latest updated apps (Fitbit and IWellness)

Afterwards, please remove and restore the connection between accounts: 

Hope it helps

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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