08-19-2019
11:17
- last edited on
09-08-2020
13:47
by
MatthewFitbit
08-19-2019
11:17
- last edited on
09-08-2020
13:47
by
MatthewFitbit
Since the last update, my Charge 2, doesn't display the current incoming call. When I reboot my phone, it IDs the name of the first caller for all calls after that. Please help!!
08-20-2019 03:12
08-20-2019 03:12
I'm having the same issue with my Alta HR.
08-20-2019 15:52
08-20-2019 15:52
I have also been having the same problem.
08-21-2019 10:55
08-21-2019 11:47 - edited 08-22-2019 01:29
08-21-2019 11:47 - edited 08-22-2019 01:29
I am having the same problem. It doesn't help that the caller Id is always a family member who is very ill and sends me into a major panic when in fact it's a spam call. Not helpful in any way. Please sort it fitbit!
08-21-2019 11:53
08-21-2019 11:53
Same issue. Any fixes?
08-21-2019 16:58
08-21-2019 16:58
I just uploaded the latest update hoping it would fix this problem. It didn’t and was not showing the correct caller ID prior to the upgrade. I also only see who a text is from not the message. I have a google Pixel2. If this persists, maybe need to switch to an Apple Watch?!?
09-05-2019 15:22
09-05-2019 15:22
My fitbit alta is the same its driving me mad, anyone able to answer how to rectify?
09-06-2019 05:02
09-06-2019 05:02
Same here!!
09-06-2019 07:15
09-06-2019 07:15
Mine is working ok again now. I turned off the phone calls and restarted my phone and then turned calls back on. No idea if that was what actually fixed it but the correct caller ID is now showing. Still not getting my text messages...just the caller details but that doesn't bother me as much
09-08-2019 17:51
09-08-2019 17:51
I did the same fix. Turned the call notification off, restarted my phone, and then turned call notification back on and it fixed it.
09-09-2019 06:32
09-09-2019 06:32
My caller ID does not show the correct person calling.
09-22-2019 16:59
09-22-2019 16:59
I'm having the same issues