help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Incorrect sleep time & wake up-Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-19-2021 20:59 - last edited on ‎11-29-2021 16:08 by Fitbit Moderator

‎11-19-2021 20:59 - last edited on ‎11-29-2021 16:08 by Fitbit Moderator

Hello, 

charge 3 user. When I look at the graph of my sleep log it correctly shows where I approximately fall sleep and wake up in the morning, but on the summary it’s consistently showing me going to bed at around 4 in the afternoon and waking up around 11pm. It’s off by 7 hours. All my clock and time zones are correct. I don’t think it’s causing any issues. It’s just wrong and annoying for this reason. Any solutions for this? 
- thank you! 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-29-2021 16:07

‎11-29-2021 16:07

Welcome to the Fitbit Community, @sackbucket.

 

Thank you for the information provided.

 

I would recommend restarting your Fitbit Charge 3 by following these instructions.

 

In addition, you can set up your Tracker as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1638230678991.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

If necessary, you can edit your sleep logs. For instructions, please visit this article and open the menu "How do I edit or delete sleep logs in the Fitbit app?".

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer