12-21-2019 04:02 - last edited on 09-08-2020 11:28 by
12-21-2019 04:02 - last edited on 09-08-2020 11:28 by
How do I correct the time on my Charge 2?
Moderator edit: Subject for clarity
12-21-2019 04:53
12-21-2019 04:53
You can't manually set the time but it should reset itself whenever it syncs to your phone or computer based on the time on that device. Does your fitbit seem to be syncing ok?
The other thing that affects the time is the timezone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.
12-22-2019 10:46
12-22-2019 10:46
Hello @TempeBob, welcome to the Community Forums! It's a pleasure to assist you today.
I appreciate the information that was shared in your post. Let me share with you that, just as our friend @SteveH mentioned in his post, your Charge 2 use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Fitbit it should display the time that's configured on the device you're using to sync your stats.
Also, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.
Let me know if you have any additional questions.