help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Integration with mypt hub

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2020 12:51 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-23-2020 12:51 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

Hi

Does anyone know how to integrate their fitbit with mypt hub as a client? I've selected integration on the mypt hub app but not sure where to go from there? 

Thanks 

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎06-29-2020 12:49 - last edited on ‎05-24-2025 09:54 by Fitbit Moderator

‎06-29-2020 12:49 - last edited on ‎05-24-2025 09:54 by Fitbit Moderator

@Loulouster It's great to see you in the Community! 

Let me help you with your MYPT hub integration. The third party app should have a Fitbit option where you can enter your login credentials to connect both platforms. If you can' find this option then react out to MYPT support for instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎06-29-2020 13:29

In response to AlvaroFitbit

‎06-29-2020 13:29

Got It all sorted thanks!
Was mypt hub side that was the issue.
Best Answer
0 Votes

‎07-02-2020 07:18 - last edited on ‎05-24-2025 09:53 by Fitbit Moderator

In response to Loulouster

‎07-02-2020 07:18 - last edited on ‎05-24-2025 09:53 by Fitbit Moderator

@Loulouster thank you so much for the update.

Could you let us know more about the issue and how you resolved it? This may help other mypt hub users in the forums.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎07-02-2020 07:30

In response to AlvaroFitbit

‎07-02-2020 07:30

My trainer had my email in mypt hub without one character.
Nothing complex
Best Answer
0 Votes

‎07-02-2020 09:39 - last edited on ‎05-24-2025 09:53 by Fitbit Moderator

In response to Loulouster

‎07-02-2020 09:39 - last edited on ‎05-24-2025 09:53 by Fitbit Moderator

Oh that's really simple but it has happened to all of us. Thank you for the clarification. Hopefully you are already back on track and getting all those steps to keep a healthy lifestyle @Loulouster.

Happy stepping and stay safe.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes