Logging food

[Tenino]

Food logging worked fine this morning.  Tonight all I get is a graph on calories in/calories out.  I have logged my food in this app for years now and suddenly it doesn't work.  Live chat is no help at all. 

[Tenino]

Ok I found where the food logging screen is but it is totally different than this morning and I HATE the new format.  I don't need all the graphs and it is more difficult to log the food than before.  Maybe beta testing before rolling out changes (without any pre-notifications) would be helpful.  I'm sure it would be helpful to the users who had no idea what was going on or how to quickly use the app in the way they are familiar with.  BIG THUMBS DOWN!

[snowline1450]

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@Tenino wrote:

Food logging worked fine this morning.  Tonight all I get is a graph on calories in/calories out.  I have logged my food in this app for years now and suddenly it doesn't work.  Live chat is no help at all. 

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My sympathies....they've reformed the bloody thing (again).  They tried this a number of months back and nobody liked the new arrangement so it was restored back to the original.  You CAN log food (below the graph) but it is awkward and hard to do.  Perhaps with another round of complaints, they will revert it back once more to the far easier to use format.  I think they are going for a "slicker" appearance with less thought to ease of use.

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[Tenino]

Thanks for the assist and info – pain in the neck (or elsewhere)!

Sent from Mail for Windows 10

[Tenino]

I've been using the new format for two days now and while I can do what I used to do, it is cumbersome and difficult and in return I have a graph that I neither need or want.  Fitbit needs to ask users what they need!

[Tenino]

Yay - food logging is back!  Thank you Fitbit for listening to the users!!

[Pianogal1]

Old food log is back.  THANK YOU!!!