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Lost steps

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‎06-09-2020 15:17 - last edited on ‎09-16-2020 11:33 by Fitbit Moderator

‎06-09-2020 15:17 - last edited on ‎09-16-2020 11:33 by Fitbit Moderator

My charge 3 erased all steps to date this year about 1 week ago. It tally’s them daily but they are not transferring to my IPhone 8. Any ideas on how to recover my steps and other stats?

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