help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Messages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-06-2019 16:24 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-06-2019 16:24 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

My fitbit has stopped receiving calls and text messages

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-07-2019 00:17

‎10-07-2019 00:17

A common cause of this is where the Charge 2 is accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the Charge 2. Could this be the problem here?

Best Answer
0 Votes

‎10-07-2019 10:27

In response to SteveH

‎10-07-2019 10:27

Thanks Steve, I have installed my app and reinstalled it, I have turned my
fitbit completely off along with rebooting my phone and nothing works. It
has worked ever since I purchased it until 2 weeks ago and now it won't do
anything. Frustrated in Tennessee.
Best Answer
0 Votes