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Mile splits not listed

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‎03-24-2019 09:03 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-24-2019 09:03 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

The past 2 times I ran, the app isn’t showing mile splits/ times. Can I see this info somewhere else or is it no longer part of the data shown?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎03-25-2019 10:26

‎03-25-2019 10:26

@awright77 Welcome! It's nice to have you on board! 

 

Thank you for your inquiry. Are you using the Connected GPS feature when running? Does a map shows on your recorded activity? Could you share a screenshot of an activity that shows mile splits against one that doesn't? Also try logging out from the app, restart your phone and log back in.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-26-2019 07:13

In response to AlvaroFitbit

‎03-26-2019 07:13

Hi! Thanks for your response. It must have had something to do with the fact that I updated my phone right before those runs. I went to the settings and made sure that the GPS was connected, and then logged out and back in, and it shows the splits now. Thanks for the tip!

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‎03-26-2019 10:05

In response to awright77

‎03-26-2019 10:05

@awright77 thank you for your update. Happy to hear that your issue is resolved and thank you for posting what you did to correct it as it may help other members in the same situation.

 

I'll ge around

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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