Missing Sleep Stage data

[StHo]

Any advice because I am not receiving sleep stage data anymore? My phone was updated into ios13 and since then i only get sleeping time. Other data ok.

[AlvaroFitbit]

@StHo Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your missing sleep stages. You might not get sleep stages for the following reasons:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Let me know how it goes.