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Missing maps on Fitbit app

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‎06-01-2020 12:23 - last edited on ‎12-09-2024 02:18 by Fitbit Moderator

‎06-01-2020 12:23 - last edited on ‎12-09-2024 02:18 by Fitbit Moderator

Can anyone tell me how to get my original map back as now I only have a pin point thing. I have tried all the things that Fitbit suggest. I have logged in and out checked my connection and spent 2 days trying different things 

 

 

Moderator edit: updated subject for clarity

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‎06-09-2020 10:28 - last edited on ‎06-13-2025 06:46 by Fitbit Moderator

‎06-09-2020 10:28 - last edited on ‎06-13-2025 06:46 by Fitbit Moderator

@Murdo91 Welcome to the Community.

Let me help you with your missing maps and thank you for troubleshooting this issue. This is odd. Try logging out from the app again but now restart your phone, after this log back in. Also make sure the app is up to date. If the issue persists please share a screenshot of what you are seeing on your Fitbit app.

Let me know how it goes.

Alvaro | Community Moderator

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