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Moisture

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‎05-12-2020 15:42 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-12-2020 15:42 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

My fitbit display is difficult to read and appears to have moisture in it. I would like a replacement sent out immediately, please

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‎05-12-2020 16:41

‎05-12-2020 16:41

Hi @TCrawl  replacements are only sent out when customer support makes that decision. Is your device under warranty? To remove the moisture, try putting the Fitbit into a dry bowl of rice for two days and then clean it up, charge it and do a restart.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-13-2020 08:07

In response to Odyssey13

‎05-13-2020 08:07

Thank you!
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