12-19-2023 10:58
12-19-2023 10:58
Welcome back to the community @rich1958.
Thank you for sharing the inquiry regarding your Charge 4. I'm sorry to know that you are having difficulties to sync.
Please, try to follow the steps listed in this article: Why won't my Fitbit device sync?
Confirm that you have restarted the device as suggested in this article: How do I restart my Fitbit device?