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Multi user on one account

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‎01-08-2018 17:40 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎01-08-2018 17:40 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Can you set up two Charge 2 fitbits (two users) under one email address?

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4 REPLIES 4

‎01-08-2018 19:43

‎01-08-2018 19:43

Cannot have 2 different users on one account. Each user needs own email/account.

Can have 2 different type devices on same account for same user.  I.E. can have a Charge 2 and a Flex 2 for same user to switch between trackers.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-09-2018 08:37

In response to JohnnyRow

‎01-09-2018 08:37

@ursulaschmidt38 It's great to see that you've visited the Fitbit Community! Adding to @JohnnyRow reply, each account uses the information you provide to calculate your Basal Metabolic Rate (BMR) so it is better if each one has an account. This will help to better calculate the calories burned for exercises and bodily functions.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-03-2019 02:51

In response to JohnnyRow

‎01-03-2019 02:51

i have a fitbit account and i have a child living with me.  How do i put them on my account?  They dont have an email address and dont want to create them one as they are too young

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‎03-03-2019 09:31

In response to AlvaroFitbit

‎03-03-2019 09:31

You do know that this is a typical scam. There is no reason you should not be able to have 2-3-4 devices on one account, none, zero. That's why units have serial numbers. Anything to get more information out you. $250 bucks and you can't even update without loging in.

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