01-01-2020 15:56 - last edited on 09-08-2020 11:28 by
01-01-2020 15:56 - last edited on 09-08-2020 11:28 by
My Charge2 screen and functions became unusable.
The screen jumps from one screen to another although I'm not pressing the button. Sometimes it stops on one screen for a few minutes then starts again. Sometimes it also acts as if I would perform a long press on the button. It just behaves that way until the battery runs empty. I'm happy to upload a video if it helps.
I have restarted my Charge2 (Firmware version: 22.22.58.0). I also unpaired and re-paired a couple of times, uninstalled/reinstalled the app. So far nothing helps.
Does anyone have a clue on what I can do????
Thanks!
Answered! Go to the Best Answer.
01-01-2020 16:52
01-01-2020 16:52
01-01-2020 16:52
Contact Customer Support.
01-01-2020 17:31
01-01-2020 17:31
Thanks!
I did and the agent offered a replacement tracker.
Excellent service!