help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Charge 3 display stopped

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2024 07:30

‎04-11-2024 07:30

My charge 3 hasn’t shown a display for a year but still tracking on my cell phone. 

Best Answer
0 Votes
1 REPLY 1

‎04-11-2024 16:25

‎04-11-2024 16:25

Welcome to the community forums @Royaltyct. 

Thank you for sharing the inquiry regarding Charge 3. Sorry to know that you have had this situation since a year ago. 

Please, try to follow these steps:

Sync your device one more time: with your device nearby, open the Fitbit app and tap Today.  Press and hold on the screen and pull down.

Now, please change the clock face as indicated in this help article: How do I change the clock face on my Fitbit device?

In addition, restart your device as indicated in the help article: How do I restart my Fitbit device?

Best Answer
0 Votes