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My Charge 3 is completely dead

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‎04-03-2022 20:36 - last edited on ‎04-05-2022 10:37 by Fitbit Moderator

‎04-03-2022 20:36 - last edited on ‎04-05-2022 10:37 by Fitbit Moderator

Now its  completely dead, i need assitance if it is posible please

 

 

Moderator edit: updated subject for clarity. 

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‎04-03-2022 23:04

‎04-03-2022 23:04

I just got a Charge 3 too, and it doesn't respond to being plugged in at all. No vibration, no display, nothing. The contacts are all clean. Currently plugged in to a wall charger for over an hour, and still nothing. 

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‎04-05-2022 10:43

In response to tesb

‎04-05-2022 10:43

Welcome to the Fitbit Community, @751720 and thanks for getting back to us @tesb. I´m sorry to hear your Charge 3 is completely dead.

 

@751720, I noticed that you already got in touch with our Support Team for assistance.

 

Thank you for mentioning the steps you have followed in order to make your Charge 3 work @tesb. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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