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My Charge 4 started counting extra floors

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‎02-21-2022 01:45 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

‎02-21-2022 01:45 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

This ast week ny charge floor is constantly countinfg floors...........Why>

 

Moderator edit: updated subject for clarity

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‎02-24-2022 13:05

‎02-24-2022 13:05

Welcome to the Fitbit Community, @Revman1.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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