My Charge HR counts extra steps.

[PegPenguin]

I just went to a convention and although I did quite a bit of walking, the count seemed higher than it should be. I met someone else with a Fitbit HR and was told that clapping makes the step count increase (and also miles and activity). I was pretty bummed out about that bit of news. I am highly discouraged with this product, it counts clapping but doesn't count all my gym activity accurately?

Moderator edit: updated subject for clarity

[MarreFitbit]

It's nice to see you around the Community @PegPenguin, hope you're doing great ! 

Fitbit trackers have a finely tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running.  When working at a desk, cooking, or doing other arm movements, the tracker can pick up some extra steps if it thinks you are walking. Many of these situations—such as working or cooking—do include a few steps in-between stationary periods so the tracker tries to give you credit for those steps. For the vast majority of customers, the amount of stray steps accumulated is negligible when compared to the entire day.

For wrist-based trackers, its important to specify whether you wear the tracker on your dominant or non-dominant wrist:

• The dominant wrist setting decreases the sensitivity of step counting and should reduce any over counting of steps when your body is not moving.
• The non-dominant wrist setting increases the sensitivity of step counting and should reduce any under counting of steps. Non-dominant is the default.

To change your settings, in the Fitbit app go to Account tab and choose your tracker at the top of the screen.

If you feel that your step count and distance are inaccurate, first make sure the wrist placement settings are correct. You may also want to manually adjust the stride length that we calculated automatically based on your height and gender. For more information, see How do I measure and adjust my stride length?

If after taking these factors into account you still think your tracker is significantly undercounting or overcounting steps, please try a step test:

1. Put your wrist-based tracker on your wrist or put your clip-on tracker on your hip or torso.
2. Walk 100 steps, making sure to count a step each time one of your feet hits the ground.
3. Pause, then check your tracker to see your step count.

Let me know how it goes!

[AlexMM]

Yup.  I just spent the morning volunteering at a local race event.  Although my role required little movement, it did involve a lot of clapping.  about 6,000 "steps" and 3 miles worth.  And, as usual, there is no way to remove this falsely reported data.

[MarreFitbit]

It's nice to see you around the Community @AlexMM! See this post of @Rich_Laue by going here about the steps when clapping. 

On the other hand, it is not possible to delete steps and floors, but you can achieve the same result by negating them:

1. Log into your fitbit.com dashboard.
2. At the top of the screen click Log > Activity.
3. Find the data you want to negate by selecting a date range.
4. In the activity menu, type in "Driving" and enter the duration and start time.
5. Click Log Activity. Your steps, floors, and calories burned will decrease for the time period you specified.

Have a nice start of the week! 

[AlexMM]

Rubbish. I've been trying to deal with this when riding my motorcycle as
well. None of the directions I've received have worked.

[ElaineMSinclair]

It does indeed count claps as steps and also hand gestures when talking. I have the charge 3 and have tested this on several occasions. I've clapped for 2 minutes and walked a further 75 steps whilst standing. I've also been sat talking, I use my hands a lot when I talk, and I reached my 5 miles target. I had been sat for an hour in a meeting, so this was impossible that from checking my fitbit prior to the meeting, I managed to walk 105 steps whilst seated. I also walk anything from 25 to 70 steps whilst asleep. Amazing! Not at all impressed with this. My husband has the Huawei Pro band, third of the price and does not do any of the above. I made the wrong choice.