08-07-2019
04:03
- last edited on
09-08-2020
13:57
by
MatthewFitbit
08-07-2019
04:03
- last edited on
09-08-2020
13:57
by
MatthewFitbit
So I've had my Fitbit for almost a year now and I accidentally left it uncharged for about a month and now I'm encountering a number of problems :
- It won't turn in when I flip my wrist
- It no longer tracks my steps, heart rate, calories burned, etc (basically nothing on it works)
- It doesn't say the correct time even after syncing it with my phone multiple times
- The green lights won't stop blinking
- The display is painfully laggy during the transitions between slides
It does still react when I charge it and I've tried restarting it multiple times but nothing worked
08-08-2019 09:32
08-08-2019 09:32
@Yesti, it's great to see that you've visited the Fitbit Community!
Let me help you with your Charge 2 not working correctly and thank you for troubleshooting this issue. Try removing it from your account and set it up again.
Let me know how it goes.
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