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My Fitbit charge 2 stopped working

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So I've had my Fitbit for almost a year now and I accidentally left it uncharged for about a month and now I'm encountering a number of problems : 

- It won't turn in when I flip my wrist

- It no longer tracks my steps, heart rate, calories burned, etc (basically nothing on it works)

- It doesn't say the correct time even after syncing it with my phone multiple times 

- The green lights won't stop blinking 

- The display is painfully laggy during the transitions between slides 

It does still react when I charge it and I've tried restarting it multiple times but nothing worked 

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@Yesti, it's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2 not working correctly and thank you for troubleshooting this issue. Try removing it from your account and set it up again.

 

Let me know how it goes.

Alvaro | Community Moderator

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