One of the issues here, and with all respect one that Fitbit avoids answering, is whether a tracker is satisfactory as a watch if it requires syncing every few minutes throughout the day to keep time. With modern technology there is no reason that a device shouldn't be accurate to within a second or two every day completely independently. My partner's Charge 3 is currently inaccurate by 1 minute. It is 100% charged and fully synced less than 1 hour ago. It regularly loses time during day and night and although syncing resets the time, it doesn't keep time reliably between syncs. The ONLY support advice from Fitbit is repeated instructions on how to troubleshoot syncing issues and frankly, once you've methodically worked through these a few times, it is simply irritating it have them repeated by the next support person. And, of course, having poor timekeeping brings plenty of other problems such as missed hours of activity, inability to join in competitions with friends, missed alarms etc. My suspicion is that either some Fitbit devices are simply less reliable than others as a result of design and manufacture, or else there are issues either that Fitbit don't understand or do understand but can't fix. I suppose that as long as most trackers work successfully then a few that don't aren't that important.
