My experience with Charge 3 and Customer Service

[Username165]

purchased end of feb 2023  maybe 1 day out of waranty it will not connect to the charger no matter wha i have tried   they wont cover it ,   SAD VERY SAD  not buying another one will go with apple or google watchs and spend the extra money vs trying this again,  I have been a fit bit customer for over 10 years and this is the first issue i have had and they wont help

Moderator Edit: Clarified subject

[Odyssey13]

@Username165  you meant Feb 2022, didn't you? If so, it's still two months past the warranty period. You can try contacting customer support again, but often there really isn't anything they can do to help you. As for Google - they became the owner of Fitbit in Jan 2021. 

[MarreFitbit]

Hi there, @Username165. Welcome to the Fitbit Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration. @Odyssey13 Thanks for your help!

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

I've moved your post to the Other Charge Trackers board for organization purposes. 

[Username165]

No 2023 here is the receipt i sent customer service