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New Charge 2 Dark

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‎01-07-2019 05:24 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-07-2019 05:24 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

I received my Charge 2 and the screen was dark. I put the FitBit Charge 2 on charge overnight. While on charge, I pushed the button, it did vibrate for a second, but the screen remained dark. It's completely dark. Help, Is it just dead on arrival?!

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‎01-07-2019 08:06

‎01-07-2019 08:06

Which tracker do you have? I see you posted in the suggestions forum about a Charge 3.

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‎01-07-2019 08:30 - edited ‎01-07-2019 08:34

In response to SunsetRunner

‎01-07-2019 08:30 - edited ‎01-07-2019 08:34

This is a charge 2, my breadcrumb indicates that this is the Charge 2 portal per below.... I also have a Charge 3. so post there also. 

 

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