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New Fitbit charge HR

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‎09-25-2019 14:45 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎09-25-2019 14:45 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

New Fitbit charge HR WILL NOT HOLD charge

can some one help

i have tried everything 

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3 REPLIES 3

‎09-25-2019 16:27

‎09-25-2019 16:27

Hi @5Boxers5 - The Charge HR is quite an old model. Where did you purchase it?  I’m wondering if you got a faulty used device. 

Best Answer

‎09-25-2019 17:16

In response to SunsetRunner

‎09-25-2019 17:16

Hi
Thank you for replying
It is brand new
Had it less then a week

D Kinnell
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‎09-25-2019 17:21

In response to SunsetRunner

‎09-25-2019 17:21

Hi

it is brand new

only had it a week 

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