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New pebble

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‎07-17-2019 13:13 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-17-2019 13:13 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

I have just received a new pebble for my charge 2 as my other one broke, do I have to set this up as a new account or can I link it to my old one. Thank you 

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‎07-17-2019 18:20

‎07-17-2019 18:20

Use the same account.  Go to 'add a device'.  When you select Charge 2, it should ask if this is a replacement - yes; and continue setup.  Using same account, data should combine seamlessly with data from previous tracker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Best Answer
1 REPLY 1

‎07-17-2019 18:20

‎07-17-2019 18:20

Use the same account.  Go to 'add a device'.  When you select Charge 2, it should ask if this is a replacement - yes; and continue setup.  Using same account, data should combine seamlessly with data from previous tracker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer