help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No access to data when offline

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-15-2019 12:02 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-15-2019 12:02 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

Hi there,

With the latest updates & change in display I cannot see any details of previous days statistics when not in a Wi-Fi log-in zone. I always have to be in a Wi-Fi zone for it to display previous statistics. 

This was not the case earlier, can this be rectified please

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-16-2019 09:21

‎06-16-2019 09:21

You should be able to scroll back in the app whether you are connected to wifi or not. You only need wifi to sync.

Best Answer
0 Votes