Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No alarm since update

Replies are disabled for this topic. Start a new one or visit our Help Center.

On a recent update the ability to set an alarm for my charge 3 disappeared. So- 1.  Can I set an alarm?  2.  If so, HOW?

Thanks,

lwhitlock

Best Answer
0 Votes
4 REPLIES 4

The alarm setting has been moved from the app to the Charge 3 on your wrist.  Scroll right from clock face through Apps to Alarms.  In this change, alarms you had previously set were lost so have to be reset.

Some people like it there, some prefer it back on the app, but, I'm just informing you where the setting now is, without judging either way.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

The alarm needs to be set in the charge 3 itself now, not in the app anymore.

 

So what you need to do:

1. Double tap the display

2. Swipe from right to left, to activate menu

3. Swipe to alarm and press alarm

4. Press the plus

5. Set your alarm and save

 

Did that work for you?

Best Answer
0 Votes

Nooooooo! I was about to dump my Charge 4 and "downgrade" to the Charge 3 over this issue. As a runner, I get up a different times depending on what my run club is doing OR what I am doing at work. I am *not* going to spend every evening fiddling with the settings (because 2<8). Un-be-LIEV-able.

 

Update: I did the chat thang with Fitbit: "We updated the app to give user's the ability to set the alarm via the watch." OK. Fine, but why then did you REMOVE said ability from the app?!?

 

This may not sound like a big deal (and thank you for your informative, non-judgmental answer), but this is YUGE for me--and, as I search the interwebs, I see a lot of unhappy campers.

 

My question is: Don't the developers WEAR their work? Or is that engineering derps don't need to get up at any particular time, because tech?

Best Answer
0 Votes
I am with you!! Absolutely no reason to remove the ability to set alarms from the App.


Sent from my iPhone
Best Answer
0 Votes