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No display on Charge 2 screen

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‎08-04-2020 14:33 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎08-04-2020 14:33 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

My charge 2 was displaying as upside down & a strange line down the side. It now displays nothing. I have tried to reset it as advised on other posts but had no luck with that. Can anyone else advise on this?

 

 

Moderator Edit: Clarified subject

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‎08-09-2020 09:40 - last edited on ‎11-15-2024 07:09 by Fitbit Moderator

‎08-09-2020 09:40 - last edited on ‎11-15-2024 07:09 by Fitbit Moderator

@GlennP83 It's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 2 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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