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No display

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‎11-27-2016 06:41 - last edited on ‎09-09-2020 10:26 by Fitbit Moderator

‎11-27-2016 06:41 - last edited on ‎09-09-2020 10:26 by Fitbit Moderator

Just got a fit bit. Put it on charge , it vibrates but I get no display ( not even a battery charging icon)

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Accepted Solutions

‎11-27-2016 08:19

In response to WendyB

‎11-27-2016 08:19

 

Thanks - tried this but no joy so will take it back to where it was bought from and ask for an exchange. Thanks for your help

 

View best answer in original post

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7 REPLIES 7

‎11-27-2016 07:25

‎11-27-2016 07:25

Restart

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help I would take it back to where ever you bought it and exchnage it. If you bought it at Fitbit then Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎11-27-2016 08:19

In response to WendyB

‎11-27-2016 08:19

 

Thanks - tried this but no joy so will take it back to where it was bought from and ask for an exchange. Thanks for your help

 

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‎08-26-2017 10:57

In response to Angie101

‎08-26-2017 10:57

thanks no luck

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0 Votes

‎06-09-2018 07:10

In response to Angie101

‎06-09-2018 07:10

The only display is full charge display after restart.

Bluethooth not working so cannot sync with app. 

How to resolve this issue ?   thanks all for sharing their inputs 

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0 Votes

‎06-10-2018 05:47

In response to Abhi_hr

‎06-10-2018 05:47

take it back to where you bought it and ask for an exchange or contact fitbit support

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0 Votes

‎04-26-2019 05:11

In response to WendyB

‎04-26-2019 05:11

If there is no display, how do you reset it?  The directions say to plug in and push the button. What button?

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‎08-31-2020 03:01

‎08-31-2020 03:01

I have this problem too.  I thought I would be smart and remove it so I could set it up again but I forgot that I would need the number on the Charge 2 to sync it again.  Is there any other way of syncing it?  Is there any way of seeing the number other than on the watch??

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