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‎09-20-2019 14:47 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-20-2019 14:47 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

My charge 2 doesn’t alert when messages and phone calls come through on my phone  any suggestions please?

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5 REPLIES 5

‎09-20-2019 19:07

‎09-20-2019 19:07

Same has happened to me since getting a new phone. Same phone model IPhone 7S. 

Never had an issue before, have reinstalled Fitbit no change.

any ideas ?

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‎09-21-2019 00:01

In response to KMajor

‎09-21-2019 00:01

I have uninstalled and re installed but still no joy and also display doesn’t show when I raise my hand I wonder if the settings are wrong but can’t find anywhere that suggests what they should be

Sent from my iPhone
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‎09-21-2019 00:47

In response to Bmkd

‎09-21-2019 00:47

I have everything switched on and nothing.
It’s gotta be a software change

Kelly Major
0428643853
Sent from my iPhone
This email transmission including any attachments is confidential and may also contain copyright material. If you are not the intended recipient you must not disclose or use the information contained herein. If you have received this email in error, please immediately advise the sender by return email and delete the transmission from your system.
Golding accepts no liability for any damage caused by this email or its attachments due to errors, viruses, interference or interceptions.
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‎09-21-2019 02:06

In response to KMajor

‎09-21-2019 02:06

A common cause of this is where the Charge 2 is accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the Charge 2. Could this be the problem here?

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‎09-21-2019 02:15

In response to SteveH

‎09-21-2019 02:15

Well, strike a light. I just pressed it and straight up there it was OFF.
Thank you
So much.

You have no idea how annoying not having notifications has been .

Cheers

Kelly Major
0428643853
Sent from my iPhone
This email transmission including any attachments is confidential and may also contain copyright material. If you are not the intended recipient you must not disclose or use the information contained herein. If you have received this email in error, please immediately advise the sender by return email and delete the transmission from your system.
Golding accepts no liability for any damage caused by this email or its attachments due to errors, viruses, interference or interceptions.
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