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‎12-26-2019 09:40 - last edited on ‎09-08-2020 11:28 by

‎12-26-2019 09:40 - last edited on ‎09-08-2020 11:28 by

My iPhone just updated to the iOS 13.3 but I’m not receiving text messages on my Fitbit charge 2 only phone calls. I’ve reset the Fitbit, turned Bluetooth off and on, forgot the device on my iPhone, repaired the Fitbit, checked if “always” was on for show previews in notifications were on, and if notifications in the Fitbit app were set up correctly. Is there something else that can be done? 

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‎12-28-2019 14:08

‎12-28-2019 14:08

Hello and welcome to the Fitbit Community @ShohA 

I understand you’re experiencing notifications issues. Please view this thread here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Pay special attention to page one of the thread and carefully follow the steps provided. If any new information or updates on the notifications issue become available it will be posted there. If you have any questions please use that thread.

😃 Hopefully the steps provided in the thread will resolve your issue. 

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