Not Receiving Email Verification Code

[Noeme]

Hello guys, can i ask for help. I bought charge 3 but having a trouble receiving email verification code. Any suggestions? 

Moderator Edit: Updated Subject for Clarity

[SantiR]

@Noeme Welcome to the Fitbit forums! Thanks for sharing the experience you are having with the email verification code. I'm glad you bought a Charge 3!

There are a couple of things that may be happening here:

• The verification email was deposited on your junk box. Please check your spam/junk folders and check if it is there.
• You mistyped your email address on your "Personal Settings" on your Fitbit account. Double check on your profile please.

Hope this helps. Keep me posted! 

[raeofson]

Hi,Are you suppose to receive e-mail notification on the Charge 3? I don't receive e-mail nor did I get any type of e-mail giving me access tor receive e-mail.

[HeydyF]

Hey @raeofson, let me give you a warm welcome to the Community! The Charge 3 receives e-mail notifications, however if you are not getting them, I suggest you to take a look at the troubleshooting in this help article: My Fitbit device isn't receiving notifications from my phone. 

Let me know if that works! 

[Am75]

I did not receive the email verification notification,my email waa registered correctly and I checked my junk mail.When I request to send me the email again, I get an error message :could not complete your request,try later.

I tried many times.

[alh001]

Not receiving email verification after multiple attempts. My email address is correct in my Profile and the verification email is not in my junk or spam folder either. 

[Leblang]

Please help with this problem