help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not Receiving Notifications on Charge 2 from Samsung Ulta22

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2022 03:34 - last edited on ‎12-21-2022 12:57 by Moderator Alum

‎11-28-2022 03:34 - last edited on ‎12-21-2022 12:57 by Moderator Alum

I tried the troubleshooting. It says "an app is needed to use this device" under bluetooth. My fitbit connect on my computer just goes around and around. I can connect to everything else and log in on the computer. The only thing I need is my text messages to push through to my fitbit. I have tried uninstaling and restarting

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-21-2022 13:00 - edited ‎12-21-2022 13:21

‎12-21-2022 13:00 - edited ‎12-21-2022 13:21

Hi there @Jenny8675309, it's good to see you around in the Community.

 

I appreciate the troubleshooting steps performed. I'd recommend you verify you have the latest update of the Fitbit Firmware and the OS of your mobile device. Then you can unpair your device from bluetooth and then pair it again, check this article.

 

Also you can try to restart your device by following these instructions.

 

And please check this article, How do I get notifications from my phone on my Fitbit device?.

 

Hope this helps.

Best Answer
0 Votes