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Not getting Notification from my phone

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‎01-25-2019 17:15 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-25-2019 17:15 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Notification service not working.. Fitbit app tells to restart my phone to re enable notification so i restarted my phone more than 20 times but the issue doesn't fix please send a reply to fix it.  

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‎01-26-2019 06:57

‎01-26-2019 06:57

Hey @__Pravinkumar__, let me give you a warm welcome to the Community! Thanks for restarting your phone to try to fix this. Let me ask you this, aren't you getting both, call and text notifications? Which phone model are you using? Is it a compatible device? In the meantime, please take a look at the troubleshooting in this help article: My Fitbit device is not receiving notifications from my phone.

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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