Not getting text notifications, only calls

[Kaybell97]

the charge2 is good for daily fitness,hr and sleep.

i also liked the idea of call and text as I’m forever leaving my phone in the house somewhere,it lets me no when I have a call,but no notification on text?dose anybody have same problem and no how I can sort this please thank you 😊 

Moderator edit: updated subject for clarity

[MarreFitbit]

It's nice to see you around the forums @Kaybell97, welcome! Please make sure your tracker is not currently on the "Do Not Disturb" mode by pressing down the button on the side for 2 seconds, a vibration and a message will let you know if "Do Not Disturb" has been turned on or off. 

If you have any other tracker or if you have already tried this, please go to your phone settings and make sure "Do Not Disturb" is disabled, then go to Notifications > Fitbit and make sure the following is enabled:

• Allow Notifications.
• Show in Notification Center
• Show on Lock Screen. 

PS: Did you try “show history” in notifications for messages? That’s what was wrong with mine.  

I hope this can be helpful, give it a try and keep me posted in case you need anything else! 

[Kaybell97]

Hi 

thank you Hun for your help,I’ve just gone through it all,and still no text I have iphone6 plus and in my my message history it says keep messages for 30 days,1 year and forever I can’t clear them xx

[Kaybell97]

---

wrote:

It's nice to see you around the forums @Kaybell97, welcome! Please make sure your tracker is not currently on the "Do Not Disturb" mode by pressing down the button on the side for 2 seconds, a vibration and a message will let you know if "Do Not Disturb" has been turned on or off. 

If you have any other tracker or if you have already tried this, please go to your phone settings and make sure "Do Not Disturb" is disabled, then go to Notifications > Fitbit and make sure the following is enabled:

• Allow Notifications.
• Show in Notification Center
• Show on Lock Screen. 

PS: Did you try “show history” in notifications for messages? That’s what was wrong with mine.  

I hope this can be helpful, give it a try and keep me posted in case you need anything else! 

---

Hi 

thank you Hun for your help,I’ve just gone through it all,and still no text I have iphone6 plus and in my my message history it says keep messages for 30 days,1 year and forever I can’t clear them xx

[Kaybell97]

Im still having problems with text messages I’ve turned notifications on both my iPhone and charge2 😔

[Kaybell97]

Im still having problems with text messages I’ve turned notifications on both my iPhone and charge2 😔

[Kaybell97]

Thank you very much