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Not getting texts on Fitbit charge 2

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‎08-23-2019 16:48 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-23-2019 16:48 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

I am unable to get text messages and call notifications on my Fitbit charge 2.  Any ideas?

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‎08-24-2019 02:41

‎08-24-2019 02:41

Try going through Fitbit's troubleshooting guide for notification problems at https://help.fitbit.com/articles/en_US/Help_article/1610/

 

Hopefully this will sort things out but, if not, then as it says at the end of the guide, it's probably best to contact customer support.

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