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Not receiving low battery notifications

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‎01-05-2019 19:58 - last edited on ‎11-17-2020 13:05 by Fitbit Moderator

‎01-05-2019 19:58 - last edited on ‎11-17-2020 13:05 by Fitbit Moderator

Not getting any notifications for low battery. Tried all the recommended steps after reading previous posts and nothing seems to work. Any suggestions? Not real happy with the Charge 3 so far, seems like some bugs still need to be worked out.

 

 

Moderator edit: subject for clarity

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‎01-06-2019 06:45 - edited ‎01-06-2019 06:45

‎01-06-2019 06:45 - edited ‎01-06-2019 06:45

Hey @SunsetRunner, it's great to see you here.

 

If you are not receiving your battery notifications, I recommend verifying your settings on your Fitbit app and then setup your tracker as new device.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-22-2019 07:30

In response to AlejandraFitbit

‎01-22-2019 07:30

I'm not getting the low battery notifications either. Default setting is on for Mobile and Email. Turning settings off and save + sync then turning them on and save and sync as suggested in a similar thread did not give any notification (Via Email or Mobile) with battery indicator at low (red - 17%). Maybe it kicks in at a lower percentage?

 

I do get the low battery indicator popping up at the main screen of the Fitbit Charge 3 though!

 

IMG_1443-2.jpg

Aria, Charge 5, and Xiaomi Mi A2 Lite (Android One) user.
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‎01-30-2020 08:49

In response to jfe

‎01-30-2020 08:49

I'm rarely getting the low battery notifications.  I've got both notifications on and have reset them multiple times.  On the rare occasion a notification comes through but it appears the fitbit app on my phone needs to be open (e.g. not running in the background) for it to occur.  As that is totally impractical, there needs to be a better solution.

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