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Not receiving notifications

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‎02-20-2020 05:30 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-20-2020 05:30 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

My Fitbit is not receiving notifications even though they are set to on

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

‎02-20-2020 07:09

‎02-20-2020 07:09

I'm not receiving notifications either on my charge 2. This is an issue that's happened before last year,  and Fitbit took a very long time in responding and getting something in place that wasn't via a third party app.

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‎02-21-2020 16:47

In response to artistic.noire

‎02-21-2020 16:47

Hello @Rstrong27, welcome to the Community Forums! It's nice to see you again participating @artistic.noire, welcome back.

 

Thanks for the details that were shared on both of your posts. I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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