help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2019 14:18 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-26-2019 14:18 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

Hello,

 

I tried working with the chat support only to be told "this means that your Versa does not need to be replaced, it's just a matter of time for this issue to be solved. And for you to be aware as well of when's the solution coming, I suggest you to post in our community forum." I was told someone would let me know once the issue has been resolved if I posted here.

Thanks

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-26-2019 16:07

‎09-26-2019 16:07

Hi @lhuttonlmt87 . Nice to see you here. Can you please tell me which phone you have?  

Best Answer
0 Votes

‎09-26-2019 16:18

In response to SunsetRunner

‎09-26-2019 16:18

Hello!

I have the iPhone XR.

Sent from my iPhone
Best Answer
0 Votes