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Not receiving text notifications

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‎06-11-2020 13:50 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-11-2020 13:50 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

I’m only receiving phone call notifications and no text on my iPhone XS max

 

Moderator Edit: Clarified subject

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‎06-14-2020 19:09

‎06-14-2020 19:09

Hi @Prietaduran, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted.

 

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