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Not recording exercise

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‎09-21-2020 13:01 - last edited on ‎09-21-2020 13:34 by Fitbit Moderator

‎09-21-2020 13:01 - last edited on ‎09-21-2020 13:34 by Fitbit Moderator

Active minutes and heart rate recording fine on Charge 3, but not auto-recognising exercise / walks at all since the latest update. I’ve restarted Fitbit several times, deleted/reinstalled app, turned phone on and off - tried everything, but still no data on the exercise screen on the app last couple of days. Please help!

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